This FAQ has been used many times to set up iPhone / iPad email accounts. If this does not work for you, please contact your phone provider for
advice.
You will first need a copy of your “Welcome Email” or know the following information:
- incoming and outgoing mail server (i.e. mail.yourdomainname.co.uk )
- Your email user name (the full email address as you use for webmail / outlook account)
- Your password
Now got to “Settings” (the grey icon with cogs) on your iPhone and then to “Mail,Contacts,Calendars”
From here select “Add Account…” and you will see the screen below
Now select “Other” and you will see the screen below
Select “Add Mail Account” and you will see the screen below
In the spaces provided, type your name, your email address and email password, the description is a friendly name and can be anything and you will see the screen below
Now select “IMAP” and complete the settings as below
Enter your “incoming mail server” in the “Host Name” section and your user name (full email address) and password as provided
in our example replace simplytest.co.uk with your own domain name. i.e. mail.fredsplumbers.co.uk
Now scroll down and do the same for the “outgoing email server” as below and then lick “net” in the top right.
You may see a message about “cannot verify server”, just click continue.
You will now see the screen below, click “save” in the top right to complete the process. Sometimes it may need the phone to be restarted
If you are still having problems sending and want to review your outgoing server, it should look like this.
This FAQ has been used many times to set up iPhone email accounts. If this does not work for you, please contact your phone provider for advice.