‘POP3’ stands for Post Office Protocol-version 3 and is a server which stores your email. When an email is sent to you, it is stored on a server (called the POP3 server) until it is downloaded via your email client (Outlook, Netscape Mail, etc.). When you purchase a hosting package we will automatically be given a number of POP3 mailboxes. These mailboxes can be assigned to a specific email address, allowing you to access them using a program such as Teckna Webmail, Outlook Express or Mozilla ThunderBird.

To help you deal with the ever increasing problem of spam emails (unsolicited bulk emails) Teckna have put together the following guidelines. The Teckna Spam filter, available on all Teckna Email addresses, is a powerful tool which will identify and either highlight or delete (your choice!) any incoming email suspected to be spam. However, there are also other things you can do. Avoid common email addresses; info@, admin@, sales@ Spammers will always try to target the most common email addresses that many businesses use, like info@, admin@, sales@. So if you use one of these email addresses all the spammers need to know is your domain name, and the rest they will just keep trying until they find one that works. Avoid using a ‘catch-all mailbox’ For the same reasons as above, if you use a ‘catch-all’ alias on your email account (ie you can receive emails to ‘anything-and-everything@yourdomain.com’) you give the spammers an advantage as they don’t have to know any full email addresses you use, they just need to know your domain name. Don’t respond to ‘Remove me from mailing list’ This is a tricky one, as some companies will genuinely remove you from their mailing lists if you ask them to. However, if you get completely unsolicited spam emails from someone you have never heard of before, don’t follow their link to ‘remove me from mailing list’ – if you do, you actually give them an email address that they now know is real and will add it instead of removing it. The ones that are probably safe to respond to would be from UK bluechip companies and well know brand names and sites, and where you know you have signed up to one of their mailing lists in the past. Don’t bother with blacklists It will not make the situation any worse, but you will also not help stop spam by adding spammers email addresses to a black list. As soon as a spammer has used one email address to send out a bulk spam mailing, they will discard it and next time use a different address. So any effort you spend adding spammers email addresses to black lists will be more or less wasted.

FAQs Archive - TecknaOnline

website and dsign faq?

teckna2020-11-12T16:16:13+00:00

website and dsign faq?

website and dsign faq?teckna2020-11-12T16:16:13+00:00

office 365 faq .. need more

teckna2020-11-11T14:07:40+00:00

office 365 faq .. need more

office 365 faq .. need moreteckna2020-11-11T14:07:40+00:00

Using our sending SMTP Servers

teckna2020-11-26T15:19:26+00:00

You can use our SMTP server for sending emails via your phone / Outlook type programs. The incoming and out going SMTP server are the same: mail.youdomain.com where you [...]

Using our sending SMTP Serversteckna2020-11-26T15:19:26+00:00

How to set up Email Forwarding?

teckna2020-11-26T15:19:19+00:00

Email forwarding is set up in your Control Panel Log in to the Control Panel Click the ‘Forwarding’ icon in the ‘Email’ section Type in the email address you [...]

How to set up Email Forwarding?teckna2020-11-26T15:19:19+00:00

How do I create a new Email Address?

teckna2020-11-26T15:19:15+00:00

New email addresses can be created in your Control Panel. Log into the Control Panel Click on the ‘Mail Boxes’ icon in the ‘Email’ You will see the “Add [...]

How do I create a new Email Address?teckna2020-11-26T15:19:15+00:00

What is POP3?

teckna2020-11-26T15:20:23+00:00

‘POP3’ stands for Post Office Protocol-version 3 and is a server which stores your email. When an email is sent to you, it is stored on a server (called [...]

What is POP3?teckna2020-11-26T15:20:23+00:00

How do I change my Email Password?

teckna2020-11-26T15:20:19+00:00

You can change your email password in the Control Panel or via the webmail login screen. Via Webmail Got to http://webmail.tecknaonline.com Go to "Settings" Go to "Password" and type [...]

How do I change my Email Password?teckna2020-11-26T15:20:19+00:00

How do I use Webmail

teckna2020-11-26T15:20:15+00:00

Access via webmail depends on the type of account your are subscribed to. For standard email accounts: https://webmail.tecknaonline.com If you have an Office 365 Exchange accounts: outlook.office365.com

How do I use Webmailteckna2020-11-26T15:20:15+00:00

Email Setup Settings – PC/Mac/Mobile/Tablet

teckna2020-11-26T15:20:10+00:00

To manually set up your email account, use the folowing setings. Use your domain name in place of YOURDOMAIN.CO.UK Incoming POP/IMAP Server: mail.YOURDOMAIN.CO.UK User/Account Name: Full email address Password: [...]

Email Setup Settings – PC/Mac/Mobile/Tabletteckna2020-11-26T15:20:10+00:00

Dealing with SPAM

teckna2020-11-26T15:20:05+00:00

To help you deal with the ever increasing problem of spam emails (unsolicited bulk emails) Teckna have put together the following guidelines. The Teckna Spam filter, available on all [...]

Dealing with SPAMteckna2020-11-26T15:20:05+00:00